SYSPRO recognized for fulfilling customer promises
COSTA MESA, Calif. - October 8, 2009 -- SYSPRO, a provider of visionary ERP for the manufacturing pragmatist, today announced that the company is a finalist for the KMWorld Promise Award, which is presented to a company for delivering on its promise to customers to provide innovative technology solutions for implementing and integrating knowledge management practices into their business processes. The Promise Award will be presented at KMWorld 2009, November 17 - 19, 2009, at the San Jose McEnery Convention Center in San Jose, Calif.
SYSPRO is being recognized for its ongoing strategy of helping to simplify the success of its customers and its "PragmaVision,"TM approach to its buyer landscape. The latter consists of pragmatic, visionary ERP (Enterprise Resource Planning) executives who are driven by a desire for smart, but aggressive market growth and by business needs and not by the latest headlines.
According to KMWorld, "The award-winning organization demonstrates how a company goes beyond simply delivering technology to working with clients to ensure that both the technology and knowledge processes are imbedded into the work processes. In other words, it helps organizations realize positive business results."
Joey Benadretti, SYSPRO USA president, "SYSPRO has one of the highest customer retention rates in the industry. This is certainly testament to the company's ability to deliver on its promise to its customers to streamline their business processes, lean their operations and enhance their abilities to compete in their respective markets."
This finalist status by KMWorld is the latest is a series of prestigious industry recognitions presented to SYSPRO in 2009. In September SYSPRO was honored for Business Excellence by the Orange County Chapter of the British American Business Council (BABC-OC). Earlier in the year, SYSPRO was named "Company of the Year" by the two leading technology organizations in Southern California, an area prominent for being the second largest tech market in the world. The organizations honored SYSPRO for product innovation, sales/revenues, team building, a positive effect on the technology industry and involvement with trade organizations and legislative activities pertinent to the technology industry. SYSPRO, which increased office space and staff again over the past year, was also presented with the "Key to the City" by the mayor of Costa Mesa, Calif., for the company's contribution to the local economy.
SYSPRO's more thoughtful approach to adopting new technology, such as web services and SOA platforms, also reflects the desires of its buyers who are driven by business needs and not by the latest headlines. This exemplifies SYSPRO's ongoing strategy of helping to simplify the success of its customers. SYSPRO calls its buyer landscape "PragmaVision,"TM consisting of pragmatic, visionary ERP executives that are driven by a desire for smart, but aggressive market growth.
About KMWorld
KMWorld (www.kmworld.com ) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 50,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com)
About SYSPRO
Since its inception in 1978, SYSPRO has been delivering state-of-the-art business solutions to some of the world's leading companies. As a global leader in the production of world-class ERP software, the company now caters to the specialized needs of 14,000 licensed companies in more than 60 countries worldwide. SYSPRO is marketed globally through regional territory distribution centers and a global reseller network in the US, Canada, Africa, Asia Pacific, Australia and the UK.
SYSPRO is a fully integrated business software solution that provides complete control over the planning and management of all facets of business including accounting, manufacturing and distribution operations in a variety of industries.
Friday, February 26, 2010
Wednesday, February 24, 2010
SYSPRO positioned in ERP Magic Quadrant report
SYSPRO positioned in ERP Magic Quadrant report
SYSPRO Evaluated on Completeness of Vision; Ability to Execute.
JOHANNESBURG - June 10, 2009 - SYSPRO is recognized in Gartner's recently released "Magic Quadrant for Midmarket and Tier-2 Oriented ERP for Product-Centric Companies."1 SYSPRO is positioned in the report as a "challenger."
Gartner's Magic Quadrants graphically display vendors, rating them on two criteria: completeness of vision and ability to execute. Using different qualifiers per criteria for the varying industries, the Magic Quadrant then positions the vendors into one of four quadrants: Leaders;Challengers; Visionaries; Niche Players.
SYSPRO was one of the first companies to develop an Enterprise Resource Planning (ERP) software solution. The company has continued to innovate its single product offering, adding unparalleled functionality, ease of use and customization capabilities that enable SMB (small, medium-size business) manufacturers and distributors to successfully compete in their respective industries by "leaning" and "greening" their operations.
Phil Duff, SYSPRO CEO, notes: "The Tier One market leaders are struggling to understand the vast difference in requirements for smaller businesses. We have been in this space for over 30 years, and we know what the market needs and have built these desired functionalities into the SYSPRO product. We will continue to help manufacturing and distribution companies realize their full potential by giving them an extra advantage that they can't get from other software providers, even those serving the largest companies."
"The SYSPRO status as a major software supplier to SMB manufacturers and distributors is confirmed by recent industry awards. Within the past month SYSPRO was named 'Software Company of the Year' by the Technology Council of Southern California and 'Outstanding Private Technology Company' by TechAmerica," notes Brian Stein, CEO, SYSPRO USA.
1) Gartner, Inc. "Magic Quadrant for Midmarket and Tier-2 Oriented ERP for Product-Centric Companies" by C. Hestermann, R. Anderson, and C. Pang, June 4, 2009
About the Magic Quadrant
The Gartner Magic Quadrant is copyrighted 2009, by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About SYSPRO
Since its inception in 1978, SYSPRO has been delivering state-of-the-art business solutions to some of the world's leading companies. As a global leader in the production of world-class ERP software, the company now caters to the specialized needs of 14,000 licensed companies in more than 60 countries worldwide. SYSPRO is marketed globally through regional territory distribution centers and a global reseller network in the US, Canada, Africa, Asia Pacific, Australia and the UK.
SYSPRO is a fully integrated business software solution that provides complete control over the planning and management of all facets of business including accounting, manufacturing and distribution operations in a variety of industries.
SYSPRO Evaluated on Completeness of Vision; Ability to Execute.
JOHANNESBURG - June 10, 2009 - SYSPRO is recognized in Gartner's recently released "Magic Quadrant for Midmarket and Tier-2 Oriented ERP for Product-Centric Companies."1 SYSPRO is positioned in the report as a "challenger."
Gartner's Magic Quadrants graphically display vendors, rating them on two criteria: completeness of vision and ability to execute. Using different qualifiers per criteria for the varying industries, the Magic Quadrant then positions the vendors into one of four quadrants: Leaders;Challengers; Visionaries; Niche Players.
SYSPRO was one of the first companies to develop an Enterprise Resource Planning (ERP) software solution. The company has continued to innovate its single product offering, adding unparalleled functionality, ease of use and customization capabilities that enable SMB (small, medium-size business) manufacturers and distributors to successfully compete in their respective industries by "leaning" and "greening" their operations.
Phil Duff, SYSPRO CEO, notes: "The Tier One market leaders are struggling to understand the vast difference in requirements for smaller businesses. We have been in this space for over 30 years, and we know what the market needs and have built these desired functionalities into the SYSPRO product. We will continue to help manufacturing and distribution companies realize their full potential by giving them an extra advantage that they can't get from other software providers, even those serving the largest companies."
"The SYSPRO status as a major software supplier to SMB manufacturers and distributors is confirmed by recent industry awards. Within the past month SYSPRO was named 'Software Company of the Year' by the Technology Council of Southern California and 'Outstanding Private Technology Company' by TechAmerica," notes Brian Stein, CEO, SYSPRO USA.
1) Gartner, Inc. "Magic Quadrant for Midmarket and Tier-2 Oriented ERP for Product-Centric Companies" by C. Hestermann, R. Anderson, and C. Pang, June 4, 2009
About the Magic Quadrant
The Gartner Magic Quadrant is copyrighted 2009, by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About SYSPRO
Since its inception in 1978, SYSPRO has been delivering state-of-the-art business solutions to some of the world's leading companies. As a global leader in the production of world-class ERP software, the company now caters to the specialized needs of 14,000 licensed companies in more than 60 countries worldwide. SYSPRO is marketed globally through regional territory distribution centers and a global reseller network in the US, Canada, Africa, Asia Pacific, Australia and the UK.
SYSPRO is a fully integrated business software solution that provides complete control over the planning and management of all facets of business including accounting, manufacturing and distribution operations in a variety of industries.
Monday, February 22, 2010
How to Embrace CRM and Make it Succeed in Your Organization
How to Embrace CRM and Make it Succeed in Your Organization
If you ask technology gurus for a definition of CRM, you will probably get many different answers. Today, CRM systems typically refer to comprehensive software solutions that, in effect, make the customer the epicenter of the business. CRM software systems not only empower companies to manage effective relationships, but they do much more. A CRM software solution enables companies to collect, maintain and manipulate customer-related data by leveraging customer relationships to increase revenue and profitability.
CRM is growing in importance as a valuable competitive tool. However, a successful CRM solution must take many factors into consideration, including a well-defined implementation strategy, the people factor and the need for integration with the incumbent ERP software solution.
In embracing CRM, the following are critical guidelines:
* CRM should be embraced as a competitive tool
* CRM needs to be driven by a customer-centric business strategy and philosophy
* A business needs to take ownership of its customer-centric information
* Successful CRM requires an evolutionary approach that focuses on people
* CRM must be looked on as an enterprise-wide solution since an integrated approach is a must for CRM to extend beyond the customer into the entire enterprise
* Employees and suppliers must be incorporated as part of a holistic approach to Relationship Management throughout the Enterprise and Supply Chain
* True 360° visibility starts from within and extends externally across customers, vendors and distribution network
If these guidelines are adhered to, the chances of gaining substantial benefits of CRM can be readily realized. The result is a dramatic impact on the business, especially with regard to internal processes, customer satisfaction and company profitability. CRM can provide the 360° visibility necessary to win in this challenging, highly competitive business environmen
If you ask technology gurus for a definition of CRM, you will probably get many different answers. Today, CRM systems typically refer to comprehensive software solutions that, in effect, make the customer the epicenter of the business. CRM software systems not only empower companies to manage effective relationships, but they do much more. A CRM software solution enables companies to collect, maintain and manipulate customer-related data by leveraging customer relationships to increase revenue and profitability.
CRM is growing in importance as a valuable competitive tool. However, a successful CRM solution must take many factors into consideration, including a well-defined implementation strategy, the people factor and the need for integration with the incumbent ERP software solution.
In embracing CRM, the following are critical guidelines:
* CRM should be embraced as a competitive tool
* CRM needs to be driven by a customer-centric business strategy and philosophy
* A business needs to take ownership of its customer-centric information
* Successful CRM requires an evolutionary approach that focuses on people
* CRM must be looked on as an enterprise-wide solution since an integrated approach is a must for CRM to extend beyond the customer into the entire enterprise
* Employees and suppliers must be incorporated as part of a holistic approach to Relationship Management throughout the Enterprise and Supply Chain
* True 360° visibility starts from within and extends externally across customers, vendors and distribution network
If these guidelines are adhered to, the chances of gaining substantial benefits of CRM can be readily realized. The result is a dramatic impact on the business, especially with regard to internal processes, customer satisfaction and company profitability. CRM can provide the 360° visibility necessary to win in this challenging, highly competitive business environmen
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